Shipping & Returns

Shipping

Most orders require processing time of 3-7 business days. We use Express shipping for all orders. Please refer to list of countries below to see shipping rates.

Buyers are responsible for any customs and import taxes that may apply.

FREE Worldwide Economy Express Shipping for all orders over 100 EUR
€10 DPD/FEDEX Economy Shipping for orders up to 100 EUR (7 - 12 business days)

€15 FEDEX Priority Express Shipping for all orders over 100 EUR (5 - 9 business days)
€20 DHL/UPS Priority Express Shipping (2 - 4 business days)

Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States

€30 DHL/Fedex Priority Express Shipping (4 - 9 business days)

Australia, China, Hong Kong, India, Israel, Japan, New Zealand, Saudi Arabia, Singapore, Thailand

 

Returns

If you are not satisfied with your order you can return the items within 14 days of receiving your order. Before returning you need to contact us, within 3 days after receiving your order. The customer is responsible for all returning and postage fees. Also, we do have a restocking fee - 15% of the purchase price. We deduct this 15% fee from the refund amount.

Items must be unused, unworn and unwashed in the original packaging.

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:

  • Custom or personalized orders
  • Couch covers
  • Duvet covers, sheets, pillowcases, bath towels (for health/hygiene reasons)
  • Pajama sets, nightdresses (for health/hygiene reasons)

If you wish to return your order, please use the contact form below to send us your request indicating the order number and reason for return and we will contact you for further details.

 

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